FAQ

Choose based on your routine. The Anti Aging Device is a targeted at-home microcurrent and red-light device. Anti Aging Max is the higher-power targeted option for users focused on firmness, facial contours, fine lines, texture, and tone. The LED Light Therapy Face Mask is best for hands-free full-face red-light sessions.

Follow the instructions for the product you purchased. Many Nuovaluce routines are designed around short, repeatable sessions a few times per week. Consistency matters more than overuse.

Most device routines are designed to be quick at-home sessions. Some targeted routines combine about 5 minutes of microcurrent with about 5 minutes of light therapy. Check the product instructions for the exact mode and timing.

Yes. Conductive Gel should be used during microcurrent treatments. It helps the device glide comfortably and provides the conductivity needed for the microcurrent function. Do not use microcurrent on dry skin.

Yes. Start with clean skin for your device session. Use Conductive Gel for microcurrent modes, then continue with your normal skincare routine after treatment unless your product instructions say otherwise.

Use the device on clean skin. Do not start a treatment over makeup. After your session, you can apply your normal skincare products.

Treatments should feel comfortable. With microcurrent, you may notice mild tingling, gentle muscle movement, or a lifting sensation when used with enough Conductive Gel. With light therapy, you may feel gentle warmth. Stop or lower intensity if anything feels painful or uncomfortable.

Results vary by person, skin, age, routine, and consistency. Nuovaluce devices are designed to support smoother, firmer-looking, more radiant skin over time when used as directed.

Nuovaluce products are designed for at-home skincare routines, but sensitive skin can react differently. Start conservatively, follow the instructions, and stop use if irritation occurs. If you have a medical condition, implanted device, are pregnant, or are under dermatologic care, ask your physician before use.

The Nuovaluce Anti Aging Device has FDA 510(k) clearance. Product-specific regulatory language can vary by model and listing, so use the exact instructions and claims shown with the product you purchased.

Silver Conductive Gel is the companion gel for compatible Nuovaluce microcurrent routines. Apply enough gel to keep the treatment area wet and slippery while the device glides across the skin.

Usage depends on how often you treat and how much gel you apply. For many customers, one bottle lasts around 2–3 months with normal use.

Nuovaluce Conductive Gel is made in the USA.

The conductive gel shelf life is generally 2 years. Store it sealed, at room temperature, and away from excessive heat or direct sunlight.

It is designed to be gentle for skincare routines, but every skin type is different. Patch test first if you are sensitive or acne-prone, and discontinue use if irritation occurs.

Orders are typically processed quickly on business days. Delivery timing depends on destination, carrier volume, and the shipping method available at checkout.

Free shipping terms may apply depending on the product, promotion, destination, and checkout offer. The final shipping options and costs are shown at checkout.

Eligible products purchased directly from NuovaluceBeauty.com may qualify for the applicable 90-day money-back guarantee or return policy. Contact support within the policy window for instructions before sending anything back.

Warranty coverage depends on the product. Some devices include multi-year warranty coverage, while accessories and skincare products may have different terms. Current written warranty terms, exclusions, and proof-of-purchase requirements apply.

Use the Contact Us page or email Nuovaluce support with your order number, product name, and a short description of what you need help with.